Privacy Policy

Last Updated: 01/02/2025

Welcome to FACINNO (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website facinno.com (the “Site”) or interact with our services.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Site.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Identifiers: Name, email address, phone number, postal address, IP address, and other similar identifiers.

  • Payment Information: Credit card details, billing address, and other payment-related information (processed securely by third-party payment processors).

  • Account Information: Username, password, and other credentials used to access your account.

b. Non-Personal Information

  • Usage Data: Information about how you interact with our Site, such as pages visited, time spent on the Site, and browsing behavior.

  • Device Information: Information about the device you use to access our Site, including device type, operating system, browser type, and unique device identifiers.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with our Site. For more details, please refer to our Cookie Policy.


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our Site and services.

  • To process transactions and send you related information, including purchase confirmations and invoices.

  • To communicate with you, including responding to your inquiries and providing customer support.

  • To personalize your experience on our Site and deliver content and product offerings relevant to your interests.

  • To improve our Site, services, and marketing efforts.

  • To comply with legal obligations and protect our rights and the rights of others.


3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

  • Consent: When you have given us explicit consent to process your data (e.g., for marketing communications).

  • Contractual Necessity: When processing is necessary to fulfill a contract with you (e.g., processing your orders).

  • Legal Obligation: When processing is necessary to comply with legal requirements.

  • Legitimate Interests: When processing is necessary for our legitimate business interests, provided your rights and interests do not override those interests.


4. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our Site, conducting our business, or providing services to you (e.g., payment processors, shipping companies).

  • Legal Authorities: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties.


5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

a. GDPR Rights (EEA Residents)

  • Access: Request a copy of the personal information we hold about you.

  • Rectification: Request correction of inaccurate or incomplete information.

  • Erasure: Request deletion of your personal information under certain conditions.

  • Restriction: Request restriction of processing your personal information.

  • Data Portability: Request transfer of your data to another service provider.

  • Objection: Object to the processing of your personal information for specific purposes, such as direct marketing.

b. CCPA Rights (California Residents)

  • Right to Know: Request details about the personal information we collect, use, and disclose.

  • Right to Delete: Request deletion of your personal information.

  • Right to Opt-Out: Opt-out of the sale of your personal information (we do not sell your data).

  • Right to Non-Discrimination: Receive equal service and pricing even if you exercise your privacy rights.

To exercise these rights, please contact us at contact@facinno.com.


6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


7. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to, stored, and processed in a country where data protection laws may differ from those in your jurisdiction. We will take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.


8. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@facinno.com
Website: facinno.com


This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) for users in the European Union and the California Consumer Privacy Act (CCPA) for users in California, USA. If you have specific legal requirements for other jurisdictions, please let me know, and I can further tailor the policy.